I have tried so many times in the last year to fix this issue by factory resetting the laptop using Dell's factory image, using a Windows 10 image from Microsoft without any Dell drivers, manually installing all the drivers from Dell support website, following every single troubleshooting guide I can find online.nothing had work. UPDATE: I noticed that even when my screen goes into standby my keyboard stops working. I have the same problem with my Dell Precision 5510 (win 10).Īfter sleep the keyboard doesn't work anymore. I tried many of the solutions posted here: drivers are updated. The touchpad and the touchscreen both work. It appears unresponsive but the backlighting on the keys work. When the laptop goes into sleep mode or I set it to sleep, when attempting to wake it up the keyboard won't type anything.
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