I’ll also discuss how a recent court case, Robles v. In this blog, I’ll examine the importance of accessibility and its benefits for your company. If we really want to enable great customer experiences, we must focus on all customers, not just those who are able-bodied. Though most eCommerce companies emphasize the importance of a great customer experience, many online stores are nearly unusable by those who have disabilities that prevent them from typing, clicking a mouse, or even seeing images and website content. But these benefits often don’t extend to the digital world. The ADA has been instrumental in improving quality of life and making public places more accessible to millions of Americans with physical disabilities. This year marks the 30th anniversary of the Americans With Disabilities Act (ADA), which was signed into law by former President George H.W.
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